Shipping Policy

At Solibelle, we are committed to delivering your jewelry with the utmost care and efficiency. Please read our Shipping Policy to understand our terms and procedures for delivering your favorite pieces.

Shipping Destinations

We ship to:

  1. Pan India: Free shipping is available across India.
  2. Worldwide: We deliver to several countries internationally. Shipping charges may apply based on the destination.

Shipping Charges

  • India: Free shipping on all orders.
  • International: Shipping charges are calculated at checkout based on your location.
  • For COD (Cash on Delivery) orders within India, a small convenience fee may apply.

Order Processing Time

  • Orders are processed within 1-2 business days after confirmation.
  • Customized or personalized jewelry may take 5-7 business days to prepare before dispatch.

Delivery Timeframe

  • Domestic (India): Delivery typically takes 5-7 business days from the dispatch date.
  • International: Delivery times vary based on the destination, generally between 7-15 business days.

Tracking Your Order

  • Once your order is dispatched, a tracking ID will be shared with you via email or SMS.
  • You can track your order on our website or the courier partner’s platform.

Undelivered or Delayed Orders

  • In case of delivery delays, you will be notified via email or SMS.
  • If your order is not delivered within the estimated timeframe, contact us at support@solibelle.in or call +91 8866553594 for assistance.

Handling & Packaging

  • All orders are carefully packaged to prevent damage during transit.
  • We ensure discreet and secure packaging for your jewelry.

Special Instructions

  • If you need expedited delivery for special occasions, contact us before placing your order.
  • Ensure your shipping address and contact details are accurate to avoid delays.

Failed Delivery Attempts

  • If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier may reattempt delivery or return the package to us.
  • Additional charges may apply for re-shipping.

Custom Duties & Taxes (International Orders)

  • For international shipments, custom duties and taxes may apply as per the destination country's regulations. These charges are the customer's responsibility.

Contact Us

For any shipping-related queries, feel free to contact us:

Thank you for shopping with Solibelle. We are committed to ensuring a smooth and delightful delivery experience for you! πŸ’Ž

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